This Privacy Policy outlines how Optimus Group (a trading name of Optimus Transport Services Ltd, Company No. 15806201) collects, uses, stores, and protects your personal data when you visit our website or engage with our services.
We are committed to respecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
01. Who we are
Optimus Group
A trading name of Optimus Transport Services Ltd
Company number: 15806201
Registered in England & Wales
Registered Office: 34 Thorby Avenue, March, England, PE15 0AZ
Email: info@optimustransport.co.uk
Phone: 01354 572 949 or 07928 129862
We are the data controller for the personal information we process.
02. What personal data we collect
We may collect and process the following types of personal data:
- Contact details: name, phone number, email address
- Business information: company name, address, job title
- Website usage data: IP address, browser type, pages visited (via cookies)
- Enquiry data: any information you submit through our contact or enquiry forms
- Communication data: correspondence via email, phone or social media
03. How we use your data
We process your data for the following reasons:
- To respond to your enquiries
- To provide you with services and quotes
- To manage our contractual relationship with you
- To improve our website and services
- For administrative, legal, or security purposes
- To comply with legal and regulatory obligations
We will only use your personal data when the law allows us to — typically under legitimate interest, consent, or contractual necessity.
04. Cookies & tracking technologies
Our website uses cookies to improve your experience, analyse site traffic, and enhance functionality. Cookies are small text files placed on your device.
We use:
- Essential cookies – for core functionality
- Analytics cookies – to understand how visitors use the site (e.g. via Google Analytics)
- Functionality cookies – to remember preferences
You can control cookies through your browser settings. By continuing to use our site, you consent to our use of cookies as described in this policy.
05. Sharing your data
We do not sell your personal data. We may share it with trusted third parties who help us operate our business, such as:
- IT and website hosting providers
- Email marketing and communication platforms
- Payment or invoicing systems (for clients)
- Legal, regulatory or law enforcement bodies (if required)
All third-party providers are required to protect your data and comply with UK data protection laws.
06. Data retention
We retain your data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
- General enquiries – up to 12 months
- Client and contract data – up to 7 years (for legal/accounting obligations)
07. How we protect your data
We use appropriate technical and organisational measures to secure your data, including:
- SSL encryption on our website
- Secure password protection and access controls
- Secure data storage and hosting services
08. Your rights
Under the UK GDPR, you have the following rights:
- Right to access – request a copy of your personal data
- Right to rectification – correct incomplete or inaccurate data
- Right to erasure – request deletion of your data in certain circumstances
- Right to restrict processing – ask us to stop using your data in some cases
- Right to data portability – request transfer of your data to another provider
- Right to object – to certain processing, such as direct marketing
To exercise any of these rights, email info@optimustransport.co.uk.
09. Complaints
If you're unhappy with how we’ve handled your data, please contact us first so we can put things right:
Email: info@optimustransport.co.uk
Phone: 01354 572 949 or 07928 129862
Address: 34 Thorby Avenue, March, England, PE15 0AZ
If you're not satisfied, you have the right to complain to the UK’s data protection authority:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website. Please review it periodically.
11. Contact us
If you have any questions about this policy or how we use your data, please contact:
Optimus Group
Email: info@optimustransport.co.uk
Phone: 01354 572 949 or 07928 129862
Address: 34 Thorby Avenue, March, England, PE15 0AZ
